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Frequently Asked Questions

General​

Who needs to file 1099s electronically?​

If you have 10 or more information returns to file in a calendar year, you must file electronically per IRS regulations. We recommend electronic filing for everyone -- it's faster and more accurate.

Is this platform affiliated with the IRS?​

No. We are an independent, authorized electronic filing platform that submits your forms to the IRS through their official IRIS system.

Is my data secure?​

Yes. All sensitive data (TIN, SSN, EIN) is encrypted with AES-256-GCM before storage. Passwords are hashed with BCrypt. All communications use HTTPS/TLS. We follow IRS Publication 4557 guidelines for safeguarding taxpayer data.

Filing​

When are 1099s due?​

  • 1099-NEC: January 31 (both to recipients and to the IRS)
  • Most other 1099s: January 31 to recipients, March 31 to the IRS (electronic)

Can I file for prior tax years?​

Yes. You can select tax years 2020-2025 when creating a submission.

How many forms can I include in one submission?​

There is no practical limit. The IRS allows up to 100MB per transmission, which can hold thousands of forms.

Can I file corrections?​

Yes. If the IRS accepted your original filing and you need to make changes, you can file a correction. (Feature coming soon.)

What if my submission is rejected?​

Review the error details on the submission page. Common fixes include correcting TIN formats, name mismatches, or missing fields. Create a new submission with the corrected data.

Account​

How do I change my password?​

Click Forgot password? on the login page and follow the email instructions.

Can I change my email address?​

Contact our support team to update your email address.

What happens if I forget my Receipt ID?​

Your Receipt ID is stored in your account and visible on the submission detail page. You can always find it in your dashboard.

Payments​

What payment methods do you accept?​

We accept credit and debit cards through Stripe (Visa, Mastercard, American Express, Discover).

Can I get a refund?​

Contact our support team within 30 days of payment for refund requests.

Is my payment information secure?​

Yes. All payments are processed by Stripe, a PCI Level 1 certified payment processor. We never see or store your card details.